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Careers at Visit Alexandria

Visit Alexandria promotes Alexandria, Virginia as a premier destination for leisure tourism and groups. Visit Alexandria is a leading-edge destination marketing organization (DMO) with a results-driven culture that encourages creativity, innovation, agility and passion.

We are accepting applications for the following positions.

  • Destination Sales Manager
  • Meetings Support Specialist

Find details below.

 



POSITION SUMMARY: Destination Sales Manager

The Destination Sales Manager will take ownership of a designated market segment, capturing group meetings by soliciting, sourcing, and closing leads for Alexandria. This will be achieved by soliciting existing and new industry relationships and implementing traditional and non-traditional sales techniques, including direct sales, marketing, and social media.

Join a dynamic team representing one of the top three “Best Small Cities in the U.S.” according to the Condé Nast Traveler Readers’ Choice Awards. You will find a friendly office culture marked by high energy, creativity, and positivity. The office is Metro-accessible (King Street Metro on the Blue and Yellow lines) and bike friendly. Salary commensurate with experience; annual bonus potential; excellent health, dental and vision benefits; up to 12% 401(k) match after 1 year of employment; paid transit or parking; and vacation. Employees are currently working 2 to 3 days from home.

ESSENTIAL DUTIES AND RESPONSIBILITIES 

  • Develop business and manage accounts in the following markets: Government, Domestic Tour & Travel, and Educational/Religious/Fraternal (SMERF).
  • Cultivate relationships with customers, hotel partners and other meeting-centric members to assure complete satisfaction with Alexandria as a destination.
  • Generate new leads and bookings including qualifying the business, finding dates, (entering, changing, and releasing) and issue the lead through our database (Simpleview CRM).
  • Follow up on leads by collecting hotel availability, coordinating site visits, issue service requests and provide liaison assistance to the client.
  • Organize sales trips, face to face appointments, presentations, tradeshows, and client events.
  • Sell Alexandria to meeting planners across multiple channels including traditional, digital, social media, telephone, in-person and in tradeshows and conferences.
  • Maintain account records including documenting appointments, activities, importing documents and overall account management in database.
  • Collaborate with member hotels’ sales teams, exchanging information to better understand their needs and to inform them of client needs.
  • Complete a call report prior to and after every sales meeting.
  • Track and report personal sales results.
  • Be an active member of market-related industry organizations.
  • Produce accurate expense reports monthly.
  • Other duties may be assigned.

DESIRED SKILLS AND EXPERIENCE

  • B.S. degree or equivalent with a minimum of two years of sales hospitality experience.
  • Knowledge and passion for Alexandria and sales tourism.
  • Goal-oriented with prior history of achieving measurable sales goals.
  • Service-oriented in building relationships and managing accounts.
  • Strong communication skills (oral, written, and technical).
  • Quick learner of database/CRM system and efficient daily use to manage and track accounts
  • Team player committed to fostering strong working relationships with external and internal stakeholders.
  • Intuitive, innovative, and self-directed.
  • Proficient in Microsoft Office software (Word, Excel, PowerPoint).
  • Able to adjust schedule to work some evenings and weekends.
  • Position incorporates a hybrid blend of in-office, remote and client-specific days.

TO APPLY
If you are someone who is local to the DMV area, positive, intuitive and seeking a sales position where you can make a difference, please forward resumé, cover letter and salary requirements to [email protected] with “Destination Sales Manager” in the subject line.

 



POSITION SUMMARY: Meetings Support Specialist

Visit Alexandria seeks a creative and energetic Meetings Support Specialist to work alongside the Meetings sales team to deliver programs that attract meetings and group travel. As a key member of the team, the specialist manages the wedding/social event inquiries and provides administrative support to the team on corporate, government and association meetings. The ideal candidate will be an organized self-starter with a passion for service.

Join a dynamic team representing one of the top three “Best Small Cities in the U.S.” according to the Condé Nast Traveler Readers’ Choice Awards. You will find a friendly office culture marked by high energy, creativity, and positivity. The office is Metro-accessible (King Street Metro on the Blue and Yellow lines) and bike friendly. Salary commensurate with experience; annual bonus potential; excellent health, dental and vision benefits; up to 12% 401(k) match after 1 year of employment; paid transit or parking; and vacation and sick time. Employees are currently working 2 to 3 days from home.

ESSENTIAL DUTIES AND RESPONSIBILITIES (including, but not limited to:)

Meetings Support & Sales

  • Cultivate and manage wedding, reunions, and social market by responding to leads, identifying prospects, building relationships with social event-centric members, and following through the sales cycle to close the leads to support hotels, restaurants, and unique event venues.
  • Support VP of Sales on International, Tour and Travel sales market leads and client events
  • Provide principle administrative support for sales team, including client events, account management system, updating sales report and event calendars, mailing and shipping, managing gift inventory
  • Administer sales leads including qualifying, processing, distribution and tentative lead follow-up and closing leads.
  • Prepare special reports, forms, data entry and management of client events/list.
  • Create printed materials and reports utilizing Visit Alexandria software such as Simpleview CRM, Cvent, Canva, MailChimp, etc.
  • Maintain knowledge of the destination including the infrastructure (airports, conference venues, hotels, etc.), attractions (museums, activities, restaurants, etc.), nontangible assets (industry sectors, accolades, etc.) and overall market landscape
  • Maintain awareness of industry trends, current events and competing cities through industry organizations, trade publications/newsletters/articles, webinars, and professional social media such as LinkedIn.
  • Provide insightful solutions and collaboration with internal team(s), members, and industry partners to elevate the team and organization

Prospect Cultivation & Travel

  • Coordinate travel and follow-through for industry conferences including data input for contacts and appointment notes
  • Coordinate familiarization trip (FAM) itineraries and site inspection requests including the solicitation of support from hotels and members; arrange logistics; prepare materials; accompany the guests as appropriate
  • Coordinate member/partner meetings
  • Conduct market research with the aim of finding potential Alexandria bid opportunities, preparing bid briefs, assisting with outreach, and maintaining an up-to-date tracking system

DESIRED SKILLS AND EXPERIENCE

  • B.S. degree or prior experience in similar capacity. Experience in the events and tourism industry a plus.
  • Organized self-starter—able to prioritize tasks
  • Flexible thinker—adaptable and intellectually curious
  • Strong communication skills (oral, written, technical and phone/email etiquette)
  • Team player who loves to foster strong relationships and meet external and internal stakeholder needs
  • Strong sense of urgency and comfort in a fast-paced, dynamic work environment.
  • Able to adjust schedule to work some evenings and weekends
  • Knowledge and passion for Alexandria and tourism
  • Be able to work independently in a remote office setting with flexibility for client meetings, events.
  • Position incorporates a hybrid blend of in-office and remote

TO APPLY

Please forward resumé,cover letter and salary requirements to [email protected] with “Meetings Support Specialist” in the subject line.

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